Returns Information

Return & Exchange Policy

If you are not 100% satisfied with your purchase you can return your goods, provided we get them back within 14 days and in perfect original sale-able condition with all tags attached. Customers are responsible for return shipping charges with the exception of faulty items. For your protection, please be sure to return your goods via recorded or registered post. 

EXCHANGES

We cannot hold stock for exchanges therefore in order to exchange your item you must return the original purchase and submit a new order online. The original item will be refunded upon receipt of return. 

REFUNDS

For a full refund please fill out the returns form included with your order. If you did not receive a returns form, please contact us via email. 

Our returns address is Palace Skateboards, Unit B4, Valley Link Industrial Estate, London, EN34TY.

Please be aware that our Soho store will not be able to help with any orders made online.

For returns queries please contact us at online@palaceskateboards.com.